Intake: The broken link in your firm’s business development chain

The phone is ringing, emails are blazing in—your marketing agency is doing its job. So why isn’t your caseload growing? The intake process is a make-or-break moment in the client journey. This is where your firm needs to provide a responsive, friendly, and well-structured intake process to convert all those leads your agency is so…

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Diversifying Your Content Format for More Visibility

Prospective clients are browsing, watching, and reading across multiple platforms—often long before they ever call a law firm. From TikTok to Google Search to a friend’s forwarded email newsletter, people move through a wide array of content as they research their legal needs. Diversifying your content formats and distribution channels is one of the smartest…

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Understanding A Natural Backlink Profile and Best Practices for Building One

Natural backlinks are the green flags of the Internet. Earning them is slow and tedious, but you must take the high road to avoid the red flags of spammy backlinks—at all costs. Backlinks are the green flags of the Internet. Think of them as votes of confidence that build a strong reputation with Google (and…

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More people are using AI tools for searches—what does this mean for your law firm? 

With generative AI searches growing exponentially, it’s adapt or die. Luckily, law firms have a lot of tools and data to inform next steps. AI searches are the default for many American searchers. AI summaries now appear at the top of the Google SERP. Many people use AI chatbots as search engines, rather than Google…

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