Google reviews can feel like the lifeblood of your law firm’s online credibility. They help prospective clients gauge your reliability, signal trustworthiness, and significantly influence your local search rankings. That’s why it’s especially frustrating when reviews suddenly vanish. One day your firm has 87 reviews, the next it’s down to 74—and you’re left wondering whether…
First impressions matter in the legal industry, but they’re not enough. People do more research, and that’s where your personal brand comes in. Prospects may read reviews, check websites, and look thoroughly at your social media. What will they see? What are you putting out there? Your personal brand is your reputation, your communication style,…
Email marketing is underutilized in the legal industry. Done right, email campaigns are a cost-effective way to strengthen client relationships and generate repeat business, even in today’s fast-paced world where social media dominates. No firm should rely solely on a single marketing strategy. But if you’re not sending emails, you’re missing out. You could be…
Client testimonials build your firm’s credibility online. But there are ethical challenges with using client stories to attract new prospects. How do you use testimonials effectively and ethically? First, know the rules. Second, follow them. Third, be strategic and get creative about using testimonials to tell your own story and get attention online. Here’s what…
When chaos hits your law firm, you need to manage your reputation extremely carefully. The key to keeping your cool, whether handling a public crisis or client relations drama, is controlling the narrative. Effective crisis management for law firms requires quick, confident action. Your team must be united in strategy. It’s best to prepare before…
You’re putting in the effort. You’ve got a nice-looking site, some thoughtful blog posts. So why are your inquiries coming from the wrong people—or none at all? Here’s what most attorneys get wrong: Even good writing can be bad for business. The problem might be that your current website copy is speaking to the wrong…
Trends are compelling, and you should definitely include them as part of your content strategy. But without a core foundation of evergreen content, buzz fades fast. Hot news, legal updates, breaking cases—these are all things you incorporate on the fly. Evergreen pieces, on the other hand, are your “always-on” chess pieces. They work quietly in…
