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The Root of Negative Reviews

Almost all attorneys have received a negative review at some point—but many are written by prospects, not clients. What is going on here, and how can you get ahead of this? Setting expectations and training your frontline staff can prevent prospects from blasting you online. But you also need to be prepared to respond with…

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Need a Website Up Fast? Here’s How to Make the Design Process More Efficient

At OneFirst Legal, we can have a website up in two weeks which is no small feat—but that kind of efficiency can only be achieved when attorneys are prepared for the project. We work fast, but we can only move at the speed at which you’re prepared to collaborate. From writing copy ahead of time…

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Hick’s Law and Website Design

Hick’s Law says that the more choices a user faces, the less likely they are to take action. This means you should streamline your website design to reduce cognitive overload and create a user experience that empowers rather than overwhelms. Here are four ways to apply Hick’s Law to simplify your website design, helping you…

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